12.What surprises the woman?
A.Amanda's visit.
B.The first-class flight.
C.An amazing travel book.
听第9段材料,回答第13至16题。
13.Where are the speakers?
A.In Britain.
B.In Germany.
C.In France.
14.What does the woman do in most working hours?
A.She handles daily affairs.
B.She deals with e-mails.
C.She manages the telephones.
15.When does the woman usually get off work?
A.At 4:15 pm.
B.At 4:30 pm.
C.At 5:15 pm.